Okay guys. I know you just met me, but let me tell you a little story. This happened today. Yeah. This. Very. Day.
Generally, I wake up in a pretty lethargic mood every morning. There are the occasional exception-days, but I usually roll out of bed after pressing snooze a few times, mosey over to the bathroom to take a long, refreshing shower, then contemplate going back to bed again for roughly 30 minutes. Occasionally, during this early-morning-mosey I check my e-mail and my text messages because I have this irrational inkling that people are always trying to get a hold of me. Much to my dismay, they rarely are.
ANYWAY, I woke up this morning in much the same manner as usual. I languidly meandered over to the bathroom with my phone in one hand and my toothbrush in the other and proceeded to go into autopilot.
I’m kinda addicted to my phone. You know those people who feel like they’re missing part of their soul when they leave their phone at home or at work? Yeah, I’m worse than that. When I’m without my phone, I cannot productively function. So, checking my e-mail on my phone made logical sense as I brushed my teeth. The e-mail I received looked a bit like this:
Dear Garret Gabriel,
We charged your account for the book you rented then lost.
Love and Kisses,
The Campus Bookstore
Nevertheless, I kinda freaked out. So many things are due this week (car insurance included), I recently quit my job because they scheduled me too much during finals week, and I needed all that money in order to pay those bills. This was going to be a problem.
There’s a man who works in Financial Aid. His name is David Cecil, and I find him to be kinda awesome. It’s as if he has supernatural, financial-aid powers. As someone who struggles just a tad to pay for this place, I consider him a superhero.
So, naturally, I sprint to his office on the third floor of Old Morrison—if anyone can save me, he can. I tell him the gravity of the situation, and he immediately transforms into SuperCecil—Financial-aid Force for Good. He calls a meeting with Brooke Mohallatee and Anna Nevius both of whom have the word “controller” in their title—as you can tell from their titles, (Controller and Assistant Controller, respectively) this was a brainstorming session with the big-shots. We had a 20 minute meeting, the controllers said they’d fix everything, and an hour later, the money is back in my account and my world is saved.
Yeah, if I don’t find that book, I’ll still have to pay for it. I lost it, it’s only fair; however, SuperCecil and The Controllers cared about my situation enough to give me some more time to find the resources.
In my opinion, that’s one of the best things Transylvania has to offer—personalized attention in all departments which leads to the individual and, therefore, holistic success of students.
I couldn’t be more grateful today.